Customer Care Information
Our goal is to provide the highest levels of service and quality on all of our products. Meeting your expectations is very important to us. Please refer to the information below to get details on:
Shipping Methods and Delivery Times
Please see our Shipping Rates Table for current rates.
Also, please note that sales tax may be added to your order.
Shipping Methods and Delivery Times
Our goal is to ship all products within 5-7 business days unless otherwise noted.
Orders placed through this website are shipped UPS ground or 2nd Day Air for US customers in the contiguous 48 states. For orders going to Canada, please choose 2nd day air as ground is not an option. All shipping fees are non-refundable. Please allow 5 to 10 days for delivery via UPS ground. Our main fulfillment center is located in Alabama and delivery time will vary by your location.
Sorry. UPS does not offer Saturday or Sunday delivery.
All International orders will be contacted via email with the shipping rate prior to shipment for your approval. We do not ship internationally during the month of December.
For more information please email us at info@holylanddesigns.net
What is the Glad Tidings Return Policy?
Our goal is to provide the highest levels of service and quality on all of our products. Meeting your expectations is very important to us. If you are not satisfied with a product, please return the merchandise and the invoice to the address below within 30 days of purchase to assure a full refund.
Glad Tidings Holy Land Designs, Inc.
Attn: Returns
6705 Clear Creek Circle
Trussville, AL 35173